The breakfast and afternoon hors d’oeuvres were fantastic. * We stayed in the tower section on the executive floors. * Absolutely gorgeous! So many beautiful paintings, sculptures, plants, flowers, rugs, furniture. What a waste! This was my first time to go there. So, when you think you’ll get five or six activities done fairly easily in an hour, think again! We had a ton of tickets leftover. We had people constantly trying to cut in front of the line because it was confusing. They need signs for the amount of tickets per ride and for where to stand in lines for concessions and purchases. I had to wait for about 25 minutes in a different line for drinks. My husband ended up waiting 45 minutes for a funnel cake. They don’t always know what’s going on or how to handle the long lines. * Employees at the park: Their employees don’t seem very experienced. Finally received a response saying I would not receive by email, but would need to show my email confirmation at the ticket booth. I then sent a third email and copied the hotel. I sent a follow up email, still no reply. I tried to called several times, but the mailbox was full so I couldn’t leave a message. * Pre-purchased coupons: After buying my discounted coupons online, I was advised that they would be mailed to me. I would give the Anatole five stars, but since we also visited their Peppermint Park I have to give them a much lower rating. So, when you think you’ll get five or six activities done fairly easily in an hour, think again! We had a ton of. Overall though, we would go back as the experience was memorable for our family.I would give the Anatole five stars, but since we also visited their Peppermint Park I have to give them a much lower rating. Disappointed that no one told me about it. I just found out that the resort fee included free Starbucks coffee for 2 people. It gave it a state fair feel than a magical, not overly commercialized experience for the family. Even the ones who had to pay a hefty entrance would be surprised by additional fees. Although the Peppermint Park tickets were included in the hotel package, we were surprised at the additional pricey charges for activities and rides. Elevators were super-fast - a plus! I didn't give it a perfect score because of two things: 1. We were given a good view of the Peppermint Park from our hotel room which is a nice touch. Kids enjoyed the stay as much as the adults. There were lots of photo opportunities in the hotel. We love the Asian art and constant theme throughout.

The hotel was all decked out for Christmas. Our family had a grand time in this hotel. Beds and pillows are comfortable, I always get a good night sleep, and I am pretty picky about beds and pillows. As far as the rooms, they are spacious with an oriental flair. Not a huge deal to me as I not a big drinker. Alcoholic drinks are not included either. As a comparison The Hyatt Regency offers a larger selection. Only aspect I would like to see improved is probably the Food selection is limited, both in the evenings and morning. The executive lounge is OK, located on the 25th floor it gives a great view of the city. It’s always a nice touch to receive an email prior to arrival asking if I have any specific requests to make my stay a pleasant stay as well. The staff is extremely friendly and helpful. Just wished I had enough time time to explore the entire property. The property itself is gorgeous, the oriental art decor and the art itself is wonderful. Definitely this has become my favorite stay when I travel to Dallas. This is my second time staying here in as many months.

Peppermint park hilton anatole